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1 - Important safeguards
2 - General Information
3 - Product description
4 - Before use
2
4
5
6
®
5 - Using the BeerTender
6 - Troubleshooting
7 - Disposal
7
11
16
16
17
8 - Consumer service
9 - Limited warranty
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CAUTION
This appliance is for household use only. Any
servicing other than cleaning and user maintenance
should be performed by an authorized service
representative.
•
To reduce the risk of fire or electric shock, do not
remove the base. No user serviceable parts
inside. Repair should be done by authorized
service personnel only.
•
Check voltage to be sure that the voltage
indicated on the name plate is compatible with
your voltage.
•
•
Never clean with scouring powders or harsh
chemicals.
Never make technical changes or use the
appliance in any manner other than as directed.
SHORT CORD
INSTRUCTIONS
A. We do not recommend using an extension cord
with this device.
B. If an extension cord is absolutely necessary :
1 - the marked electrical rating of the
extension cord should be at least as great as
the electrical rating of the appliance.
2 - To reduce the risk of injury, do not drape
cord over the counter top or table top where
it can be pulled on by children or tripped
over unintentionally.
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2 - General information
®
The BeerTender is designed to dispense chilled beer in
®
a domestic setting. Only a Heineken 5 Liter
TM
®
DraughtKeg and Heineken Premium Light 5 Liter
TM
DraughtKeg can be used with the BeerTender. You
should not use any other commercially available beer
containers or kegs. Do not introduce any materials other
than the DraughtKeg inside the appliance.
BeerTender is designed for use by responsible adults of
legal drinking age.
Guidelines for reading these instructions
* The warning triangle indicates instructions that are
important for the userʼs safety.
* Please adhere strictly to these directions to ensure
proper use and avoid serious injury!
* This symbol highlights information that is especially
important for making the best use of the machine.
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3 - Product description
BeerTender Components
1. BeerTender at home draughting system
2. Lid
3. LCD Control panel
3a. Calendar reset button
3b. Adjustable temperature control
4. Tap cover
5. Press-in panel to open lid of BeerTender
6. Dispensing pour spout
7. Beer tap handle
8. Drip grate
9. Drip tray
10. Main power switch
11. Power cord with plug
TM
DraughtKeg Components
12. 5 Liter DraughtKeg(not included)
13. Replaceable draught beer tube (should be changed
with each new DraughtKeg)
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4 - Before use
Child Safety Lock
* Make sure that children can not play with the
appliance.
* Do not leave the materials used to pack the appliance
within childrenʼs reach.
* To prevent children from using the appliance, you can
remove the tap handle. To remove the handle, make
sure that it is in an upright position and pull upward.
Fire prevention
In the event of a fire, use carbon dioxide (CO2)
extinguishers.
Do not use water or powder extinguishers.
Setup and Maintenance
* Install the BeerTender® in an upright position in a safe
place.
* To ensure that the BeerTender works correctly and
efficiently, the following is strongly advised:
* Place it on a perfectly level and stable surface.*
Choose a clean, well-lit area with an easily accessible
electric socket.
* Keep the appliance at a minimum distance (4 inches)
from the stove as shown in the diagram.
* Keep the appliance at a minimum distance
(2 ½ inches) from the walls.
TM
54°F
* Store the DraughtKeg at room temperature or in the
refrigerator.
86°F
* Make sure the BeerTender is not exposed to direct
sunlight.
* Do not use the BeerTender outdoors.
* Do not place the BeerTender on very hot surfaces or
near open flames, as these may melt or damage the
casing.
* Your BeerTender uses a technology that delivers
ultimate cooling results when the ambient temperature
is between 54°F and 86°F. At colder temperatures, the
appliance cooling system could be damaged. At
warmer temperatures, the cooling system will not be
able to reach the temperature you program.
Warning! To avoid overheating, always keep the
BeerTender appliance out of direct sunlight. To obtain
good cooling performance, never install your machine in
a room with an ambient temperature above 86°F.
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5 - Using the BeerTender® System
* Always hold the appliance by the bottom edge when
lifting.
* To obtain draught beer of optimal quality you should
keep two basic factors in mind, the temperature of the
beer and hygienic conditions. Follow these few simple
steps for the ideal use of BeerTender®.
A new draught beer tube should be used with
TM
each DraughtKeg
An initial package of draught beer tube is included
with your machine. Additional draught beer tubes
can be ordered from Heineken. Go to
Chilling the DraughtKeg
1. Before pouring a draught beer, it is very important that
the Heineken and Heineken Premium Light
DraughtKeg reach the correct temperature.
2. Ensure DraughtKeg is sufficiently chilled before
pouring a draught beer. DraughtKegs will produce too
much foam. It is ideal to purchase the DraughtKeg
pre-chilled or pre-chill over night before intended use.
If the DraughtKeg needs additional chilling, there are 2
recommended options:
a. Inside the BeerTender – Depending on the
temperature of the DraughtKeg, it will take
up to 18 hours to chill to the ideal serving
temperature.
b. In a refrigerator – Depending on the
temperature of your refrigerator, it will take up to
12 hours to chill to the ideal serving temperature.
Tip: We recommend that you always keep an extra
DraughtKeg in your refrigerator to always have a chilled
DraughtKeg available.
Preparing the BeerTender
IMPORTANT: It is important that the BeerTender power
switch is turned on before inserting the DraughtKeg. This
allows the scale to reset and accurately measure the
amount of beer left in the keg. If you remove a partially
full DraughtKeg from an operating machine or open the
lid while power is on, the scale will need to be reset.
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Simply open the lid and lft up the keg for approximately
5-10 seconds before setting back into the machine and
closing the lid.
* After setting up the BeerTender and before use, it is
vital to clean the detachable pour spout – this is the
only part of the appliance that will come into contact
with the beer. The spout should be rinsed by hand.
After cleaning, screw back into place.
* Before inserting the DraughtKeg into the BeerTender,
simply snap the patented disposable draught beer
tube (included) onto the DraughtKeg.
* Open the BeerTender cover by pressing in the release
panel on the front of the machine.
* Open the tap spout cover by turning counter
clockwise.
* Insert DraughtKeg into BeerTender and position the
draught beer tube as shown on drawing.
* Close the tap by turning clockwise and snapping into
place.
* Carefully close the lid.
* Set the drip tray and grate in place at the front of the
appliance. Make sure the drip tray is properly fitted
and positioned.
WARNING! The drip tray must be positioned on a level
surface and must not jut out from the surface it is resting
on.
Control Panel
* Press the “C” button on the lefthand side of the display
42°F
39°F
36°F
panel. This resets the 30 day calendar and will
countdown from the day you reset with each new
Draughtkeg.
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* Adjust to the desired temperature by pressing the
thermometer button on the righthand side of the
display panel.
* The top temperature readout reflects the
42°F
39°F
36°F
temperature inside the Draughtkeg.
* The bottom temperature next to the thermometer
image reflects your desired temperature.
* Wait for your ideal temperature to be reached
before pouring a beer.
* Volume indicator – the barrel on the lefthand side of
the display screen reflects the volume left in your
DraughtKeg™.
* There are 4 volume levels – when down to the
bottom level, the panel will flash indicating your
DraughtKeg is almost empty.
* Never immerse the appliance in water.
Pouring a beer from the BeerTender
* Before pouring a beer, rinse clean glass in cold water
which chills the glass and wets the inside to enable a
perfectly smooth draught pour. Use of 8 oz glasses is
recommended to maintain the ideal serving
temperature.
Draught and Drink
* Be aware that the first glass you pour from every new
DraughtKeg will contain mostly foam. This is typical of
draught beer. Allow the foam to settle and continue to
pour.
* Tilt and pour: Tilt your glass at a 45 degree angle as
you pour and adjust upright as the glass fills.
* Ensure you pull the tap handle all the way down. Not
opening the handle all the way will result in excessive
foam.
* For the optimal draught beer drinking experience,
serve your beer with a foam head of 2 fingers in height
(approximately 1.5”).
Proper Care and Cleaning of your BeerTender
* The drip tray and grate should be emptied and
cleaned after each use.
* Before cleaning the appliance, it is essential to turn off
the main power switch and then pull the plug out of the
socket.
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* Keep in mind that during use the drip tray will
have to be emptied and rinsed regularly. The tray
and grate are dishwasher safe or can be washed
by hand with a mild detergent. Dry completely.
* Always wipe down the interior of the BeerTender after
use. Beer is a natural product that can spoil.
Therefore, you should always keep the appliance
clean to maintain the quality of the beer dispensed and
avoid unpleasant odors.
* Rinse the pour spout between uses for optimal results.
Handwash with warm soapy water. Do not wash in
dishwasher.
* To remove, unscrew turning counterclockwise
from main unit. To re-attach, simply screw back
in place turning clockwise.
* You should never attempt to access internal parts of
the appliance.
IMPORTANT: After cleaning, ensure all parts of your
BeerTender have completely dried before closing the
lid.
Storing the BeerTender
* When the BeerTender is not being used for a long
TM
period of time, remove the DraughtKeg and turn the
main switch to off.
* Remove the plug from the power outlet.
* Store the BeerTender at room temperature in a dry
place out of childrenʼs reach.
* Protect from dust and dirt.
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6 - TROUBLESHOOTING
Problem
Possible causes
Solutions
The appliance
The appliance is Connect the
does not turn on. not connected to appliance to the
the main power
supply.
power supply.
No beer is being The appliance is Switch the
dispensed. off. appliance on.
The BeerTender® Replace the
DraughtKeg is
empty.
BeerTender
DraughtKeg with
a new one.
There is not a
DraughtKeg
inside the
Install a
DraughtKeg
inside the
BeerTender
appliance.
BeerTender
appliance.
The BeerTender Install/position the
appliance tap
handle is not
correctly installed/
positioned.
tap correctly.
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Problem
Possible causes
Solutions
The BeerTender The BeerTender Allow the
produces too
DraughtKeg has BeerTender
much foam when not reached the DraughtKeg to
dispensing beer. right dispensing cool to the right
temperature.
temperature.
The tap handle is Firmly and quickly
being moved oo pull the handle
slowly.
down and forward
as far as it will go.
The BeerTender Wait 4 hours
DraughtKeg has before dispensing
been shaken.
beer.
The Volume Level The Scale needs Turn the power on
indicator is
blinking.
to be reset with
each new
before inserting
DraughtKeg. If
DraughtKeg is
inside, open the
BeerTender Cover
and lift up the
DraughtKeg.
DraughtKeg for 3-
5 seconds before
replacing into
machine.
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Problem
There is a slight This is the normal
buzz or hum functioning of the
Possible causes
Solutions
coming from my cooling element
machine.
inside the
BeerTender.
Beer flows out too The tap handle is Open the tap
slowly.
not open all the
way.(position at
45°).
completely.
Ice forms in the
The BeerTender Move the
cooling chamber. has been installed BeerTender to a
in a humid
dry place.
environment.
A fault has
Have the
occured in the
cooling system.
BeerTender
repaired by a
Krups authorized
service center.
It is normal for a
small patch of ice
to form on the
rear the cooling
chamber (near the
screws).
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Problem
The BeerTender The BeerTender Allow the
appliance is DraughtKeg has BeerTender
Possible causes
Solutions
dispensing warm not been chilled DraughtKeg to
long enough and cool in the
beer.
is not at the right refrigerator for
serving
about 12 hours or
inside the
temperature.
BeerTender for up
to 18 hours until
ideal serving
temperature is
reached.
The lid of the
The tap cover has Close the tap
BeerTender does not been properly cover properly.
not close.
closed.
The BeerTender Install the tap
DraughtKeg has correctly.
not been correctly Ensure the
installed.
draught tube has
been installed
completely and is
not preventing the
lid from closing.
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Problem
Possible causes
Solutions
®
The temperature The BeerTender Use the appliance
indicator on the
control display
appliance is
indoors and move
exposed to a hot to a room where
never reaches a temperature or to ambient
ready-to-drink
level.
direct sunlight.
temperature does
not exceed 86°F.
The control
A warm
Allow the
display shows an DraughtKeg was BeerTender
increasing
installed in a cold system to
temperature.
appliance.
compensate
effect of the
temperature
change.
Displayed
temperature
should start
decreasing after 1
hour maximum.
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7 - Disposal
* To dispose of your BeerTender®, dispose properly
according to your local ordinances for disposing small
appliances.
8 - Consumer Service
If you have additional questions, please call our
Consumer Service Department.
It is helpful to have the product available at the time of
your call and to know the reference number that can
generally be found on the base of the product.
USA :
Phone 1-866-232-0788
Hours* Monday – Friday from 8:00 a.m. – 6:30 p.m.
(EST)
Letters should be addressed to :
Krups
196 Boston Avenue
Medford, MA 02155
Only letters can be accepted. Packages without a
return authorization number will be refused.
*Please note hours are subject to change.
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9 - LIMITED WARRANTY
This Krups product is warranted for 1 year from the date
of purchase against defects in material and
workmanship. During this period, the Krups product that,
upon inspection by Krups, is proved defective,
will be repaired or replaced, at Krupsʼ option, without
charge to the customer. If a replacement product is sent,
it will carry the remaining warranty of the original product.
This warranty does not apply to any
defect arising from a buyerʼs or userʼs misuse of the
product, negligence, failure to follow Krupsʼ instructions,
use on current or voltage other than that stamped on the
product, wear and tear, alteration or
repair not authorized by Krups, or use for commercial
purposes.
THE WARRANTIES SET FORTH HEREIN ARE
EXCLUSIVE AND NO OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING BUT NOT
LIMITED TO ANY WARRANTY OF
MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE OR USE, ARE MADE
BY KRUPS OR ARE AUTHORIZED TO BE MADE
WITH RESPECT TO THE PRODUCT.
Some states do not allow limitation on how long an
implied warranty lasts or do not allow the exclusion of
incidental or consequential damages, so the above
limitations may not apply to you.
This warranty gives you specific legal rights, and you
may also have other rights, which vary from state to
state. If you believe your product is defective, bring the
product (or send it, postage prepaid) along with proof of
purchase to the nearest authorized Krups Service
Center. (To find the nearest authorized Krups Service
Center visit the Krups Website or contact the Krups
Consumer Service indicated below).
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